Privacy Policy

This Privacy Policy explains how FloorMusic.com (“FloorMusic,” “we,” “our,” or “us”) collects, uses, discloses, and protects information in connection with FloorMusic.com (the “Website”) and the FloorMusic mobile application (the “App,” together with the Website, the “Service”). By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

• Purchase information. When you buy music, we collect your name, email address, billing information, and order details. Payment card details are handled securely by our payment processor; we do not store full card numbers.
• Account information (App). If you create an account in the App, we collect your email address and any profile information you choose to provide.
• Cloud Locker uploads (App). Music or other audio files you upload to the Cloud Locker are stored on our systems so they can sync across your devices and the devices of teammates you authorize.
• Communications. When you contact us, we keep a record of your message and any information you include.

Information collected automatically

• Device and usage information. Device type, operating system, browser type, IP address, language, time zone, referring page, and how you interact with the Service.
• Cookies and similar technologies. We use cookies, local storage, and similar technologies to operate the Service, remember preferences, and understand usage.
• App permissions. The App requests access to device storage solely so you can select and import music files. We do not access other files on your device.

2. How We Use Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Process purchases and deliver the music you have bought.
• Operate the Cloud Locker and sync your music across devices.
• Provide customer support and respond to your inquiries.
• Send transactional messages such as order confirmations, download links, and important account or service notices.
• Send marketing communications, where permitted (you can opt out at any time).
• Monitor, detect, prevent, and address security incidents, fraud, or abuse.
• Comply with legal obligations and enforce our Terms.

3. How We Share Information

We do not sell or share your personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act (CCPA) and similar state privacy laws. We share information only as follows:

• Service providers. We share information with third parties who perform services on our behalf, such as payment processing, email delivery, hosting, file storage, customer support, and analytics. These providers receive only the information they need to perform their services and are required to protect it.
• Legal and safety reasons. We may disclose information when required by law or valid legal process, or when we believe disclosure is necessary to enforce our Terms, protect our rights, property, or safety, or the rights, property, or safety of our users or others.
• Business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. We may share information for any other purpose with your consent.

4. Cloud Locker Content

Music files you upload to the Cloud Locker are stored under opaque identifiers and are accessible only to you and the teammates you authorize. We do not catalog, listen to, share, or use Cloud Locker contents for any purpose other than operating the Service for you. We may remove content if required by law or in response to a valid copyright complaint.

5. Your Choices

• Access, correction, deletion. You may request access to, correction of, or deletion of your personal information by emailing info@floormusic.com. We may retain certain information as required by law or for legitimate business purposes.
• Marketing emails. You can opt out of marketing emails using the unsubscribe link in any such email. We may continue to send transactional and account-related messages.
• Cookies. Most browsers let you block or delete cookies. Disabling cookies may affect parts of the Service.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When you request deletion of your account, we will delete your information within a reasonable time, except for records we are required or permitted by law to retain (such as purchase and tax records).

8. Children’s Privacy

The Service is intended for adults — primarily parents, coaches, and gym owners — who manage music for gymnasts. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

9. International Users

FloorMusic is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above will reflect the latest version. We will provide additional notice for significant changes when appropriate. Your continued use of the Service after changes are posted means you accept the updated Privacy Policy.

11. Contact

Questions or concerns about this Privacy Policy or our data practices? Email us at info@floormusic.com.